The Human Resources Assistant II position serves as the first point of contact support for employee questions and incoming calls/emails/requests for the UNT Health Science Center. Work is performed independently within established office policies and procedures under the functional supervision of under the guidance of the HR Director. Responsibilities of the position include but are not limited to: * Receives inbound calls and answers general inquiries using knowledge of current HR procedures and practices or knowledge gained through researching online resources during the call. * Routes caller to appropriate contact for service if unable to answer customer's inquiry directly. * Takes accurate messages and delivers messages to staff in a timely fashion. * Applies judgment to troubleshoot and route calls appropriately for best customer service outcome. * Initiates telephone calls to obtain or relay information. * Displays high level of responsiveness to customer's needs, maintaining excellent customer service skills at all times. * Maintains current knowledge of organizational structure of all UNT System institutions and policies and procedures relevant to assigned area of responsibility. * Processes I-9's for new employees. * Reviews and processes human resources forms and assists with completion. Including but not limited to entering Workers Compensation claims, responding to unemployment claims, and processing volunteer packets. * Composes routine correspondence and prepares correspondence. Including but not limited to prepping materials for New Hire Orientation (NEO) and creating and distributing NEO Surveys. * Compiles information and prepares reports as needed. * Monitors the main HR email box which will include responding to general HR questions or using independent judgement to route to the appropriate person/department. * Assists with planning and implementation of campus special events. * Keeps calendar and scheduling for HR Director. The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.