The Student Finance Department at the University of North Texas Health Science Center is seeking to hire a Collections Specialist to join our team. This position is responsible for the performing routine accounting work associated with the collection of receivables (Student A/R). The pre-collection (90 days) and post-collection (>90 days) process of student accounts involves maintaining, preparing, posting and balancing daily and monthly receivable reports from subledger, loan servicer and collection agencies. Responsibilities of the position include but are not limited to: * Responsible for the collection of receivables (Student A/R). This is comprised of pre-collection (90 days) and post-collection (>90 days) processing of student accounts. * Verifies daily and monthly receivable reports, loan servicer and collection agencies. * Confer in-person, telephone and/or email inquiries with students, internal and external customers, collection agencies, financial institutions and government agencies as needed to research and/or resolve discrepancies. * Initiates process with collection agencies and state warrants to collect past due accounts. * Monitor, review and analyze all key metrics of university portfolio (recovery, default rate, etc) to interpret student accounts and other account information utilizing spreadsheets and database software. * Prepares and distributes financial reports utilizing various financial systems, spreadsheets and databases. * Responsible for processing a complete credit balance evaluation of accounts and prepares required documentation for processing of refunds to student, and/or third party agencies. Reconcile check for errors, follow up to resolve issues and research as required. * Provides quality customer service and assures compliance with federal, state and university regulations, policies and procedures related to student accounts. * Performs mathematical computations and processes any necessary adjustments NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the Department.