University of North Texas - Director of Ticket Sales

- Denton, TX

Full/Part Time: 
The Athletics Department at the University of North Texas is seeking to hire a Director of Ticket Sales to join our team. Under direct supervision of the Sr. Associate Athletic Director for Ticketing and Operations, the Director of Ticket Sales will be responsible for sales across all ticketed sports and events. This position will actively manage timeline/execute plans to hit revenue and ticketing goals for fiscal year including full season ticket, club, suite, half season, group, and single game tickets for North Texas Athletics. This role will assist with creating results-driven sales strategy, ticketing manifests, coding and is expected to drive outbound call volume, sales revenue, and face-to-face meetings around various ticket sales campaigns. Additional responsibilities will include assisting/managing the onboarding of new North Texas staff, part-time, game day staff, and interns. Other duties include assisting in the coordination of Don January Golf Tournament, UNT Student Athlete Awards Banquet, conference/NCAA Tournaments and Championships, and other athletic related events will be required. Responsibilities of the position include, but are not limited to: * Meet or exceed weekly, monthly, and long-term sales goals in the areas of season ticket sales, premium seat sales, individual game, group ticket sales, and other available ticketing inventory. * Assist in maintaining Paciolan Platform, consistent performer with AM Monitor, TREZ, Reconciliations, and Paciolan database tasks. * Responsible for establishing a relationship with individual game buyers, fans, donors, and other constituents of North Texas Athletics in order to generate new business. * Oversee all ticketing sales aspects of Olympic Sports, Women's basketball, implementing manifest creation with games, events, and special projects. * Responsible for accurate and appropriate handling of cash, checks, credit cards, and tickets; will work with Athletics Business Office to deposit all ticket office revenue within University of North Texas guidelines. * Assist in providing management oversight to intern and part-time program with guidance, and mentoring. * Maintain electronic account records for the upkeep of customer relationship management database. * Work within a team environment to achieve department goals and sales objectives. * Provide excellent customer care and quality service to our customers. * Organize and manage meet-and-greet with pregame VIP's (pregame and post-game on field). * Join professional associations, attend networking events, and to gain awareness of our product/competition in the local business community. * Identify new revenue opportunities, partnerships, and programs for the department. * Generate sales leads to facilitate the maximum number of sales and revenue. * Prospect, qualify, and close leads over the phone or in face-to-face appointments at Apogee Stadium or off campus with prospect. * Meet or exceed daily call minimums as outlined by Sr. Associate AD for Tickets Sales and Operations. * Build relationships with current clients ensuring high renewal rates and upgrades in tickets, parking, etc. * Meet or exceed deadlines on time and in accordance to responsibilities set forth by Senior Associate AD for Ticketing and Athletics Executive Team. * Other duties as assigned. The successful candidate will possess a Bachelor's Degree in in related field and three years of related experience; or any equivalent combination of education, training and experience. The following knowledge, skills, and abilities are required: * Knowledge and understanding of NCAA rules and regulations.



P.O.Box 292788 Lewisville, TX 75029-2788  |  Phones: (214) 222-1500  |  (214) 222-8884  |  (800) 594-7036

P.O.Box 292788
Lewisville, TX

  (214) 222-1500
  (214) 222-8884
  (800) 594-7036

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