A RECRUITMENT SOLUTIONS COMPANY (800) 594-7036

Customer Service Representative

- Junction City, KS, United States

City: 
 Junction City
State: 
 KS
Country: 
 United States

Currently Hiring Customer Service Representative

In Junction City, Kansas

 

Dynamic, Growing Customer Service Center in Junction City is currently hiring Customer Service!  In this role you will be the voice of our clients assisting customers with various banking inquiries.  The role requires the ability to multi-task, work in a fast paced environment, and a passion for helping others.

Why Work Here:

  •         Competitive Pay
  •         40 hours guaranteed, full time employment
  •         Room for advancement
  •         Flexible hours: 7am - 9pm Monday – Friday, 7am – 2pm Saturday
  •         Excellent Bonus

 

Job functions:

  •         Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  •         Recommend potential products or services to management by collecting customer information and analyzing customer needs
  •         Manage large amounts of customer related requests
  •         Identify and assess customers’ needs to achieve satisfaction
  •         Provide accurate, valid and complete information by using the right methods/tools
  •         Keep records of customer interactions, process customer accounts and enter notes accurately
  •         Follow communication procedures, guidelines and policies
  •         Assist with placement of orders, refunds, or exchanges
  •         Take payment information and other pertinent information such as addresses and phone numbers

 

Requirements:

  •         Customer orientation and ability to adapt/respond to different types of characters
  •         Excellent communication skills
  •         Ability to multi-task, prioritize and manage time effectively
  •         High school diploma or equivalent
  •         Must pass a Criminal Background Check and Drug Screen

 

For Consideration, Email Your Resume to: work@selfopportunity.com

OR Text “SELF” to 97211

Questions? Call: 800-594-7036

EOE

 


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P.O.Box 292788 Lewisville, TX 75029-2788  |  Phones: (214) 222-1500  |  (214) 222-8884  |  (800) 594-7036

P.O.Box 292788
Lewisville, TX
75029-2788

Phones:
  (214) 222-1500
  (214) 222-8884
  (800) 594-7036

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