A RECRUITMENT SOLUTIONS COMPANY (800) 594-7036

Customer Service Rep

- Oklahoma City, OK, United States

Status: 
 Employee
Full/Part Time: 
 Full-Time
City: 
 Oklahoma City
State: 
 OK
Country: 
 United States

Currently Hiring Customer Service Representative

In this role you will provide an amazing customer service experience by answering product, billing and service related questions; you will also educate customers about the best products and services to meet their individual needs.

Why Work Here:

  • Base pay plus excellent bonus
  • 40 hours guaranteed, full time employment
  • Room for advancement
  • Flexible hours

Job functions:

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Manage large amounts of customer related requests
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Keep records of customer interactions, process customer accounts and enter notes accurately
  • Follow communication procedures, guidelines and policies
  • Assist with placement of orders, refunds, or exchanges
  • Take payment information and other pertinent information such as addresses and phone numbers

Requirements:

  • Proven Tenure  
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent

 


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P.O.Box 292788 Lewisville, TX 75029-2788  |  Phones: (214) 222-1500  |  (214) 222-8884  |  (800) 594-7036

P.O.Box 292788
Lewisville, TX
75029-2788

Phones:
  (214) 222-1500
  (214) 222-8884
  (800) 594-7036

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