A RECRUITMENT SOLUTIONS COMPANY (800) 594-7036

Customer Service Rep

- Johnson City, TN, United States

Status: 
 Employee
Full/Part Time: 
 Full/Part Time
City: 
 Johnson City
State: 
 TN
Country: 
 United States

Currently Hiring Customer Service Representative
In Johnson City, TN
Monday - Friday 8:00am - 5:00pm 

This position is handling inbound calls from bank customers who have a debit claim. It is basic data entry.

Office work, 8-5 Monday-Friday.  No late nights, no weekends starting pay $10 per hour plus incentives.

Requirements:

  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication skills
  • Ability to multi-task, prioritize and manage time effectively
  • High school diploma or equivalent
  • Must pass a Criminal Background Check and Drug Screen

Offered: 

  • Competitive Pay
  • 40 hours guaranteed, full time employment
  • Room for advancement

Functions:

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Manage large amounts of customer related requests
  • Identify and assess customers’ needs to achieve satisfaction
  • Provide accurate, valid and complete information by using the right methods/tools
  • Keep records of customer interactions, process customer accounts and enter notes accurately
  • Follow communication procedures, guidelines and policies
  • Assist with placement of orders, refunds, or exchanges
  • Take payment information and other pertinent information such as addresses and phone numbers

For immediate consideration, send a copy of your resume to CAN@SelfOpportunity.com
Or Text “SELF” to 97211 to quick apply

EOE


Back Apply Now

News

> VIEW ALL NEWS

P.O.Box 292788 Lewisville, TX 75029-2788  |  Phones: (214) 222-1500  |  (214) 222-8884  |  (800) 594-7036

P.O.Box 292788
Lewisville, TX
75029-2788

Phones:
  (214) 222-1500
  (214) 222-8884
  (800) 594-7036

© Copyright 2019 Self Opportunity, Inc. All Rights Reserved.

Google+